Customer support specialist
ZONE3000 is an international IT company that provides domain name registration, web hosting services, and SSL certificates. We work with Namecheap, the world’s second largest domain registrar. We have been trusted by more than 9 million customers all over the world for 23 years. Now we register about 800 domain names per hour, which is proven by more than 14 million registered domain names. If you dream of a job in IT, if you have an Intermediate level of English proficiency, we are ready to teach you everything necessary. We offer: A job in IT without experience A technical training course with unique content from the internal training center, where you will be told what the Internet consists of, why domains and hosting are necessary, how to manage Internet services and how Internet payments work, you will also be taught how to interact with foreign customers, how to do modern business correspondence and how to work in large IT companies (with the training being successful, we pay $300 expressed in the hryvnia) Base salary starting from $400 per month, expressed in the hryvnia. Night shifts are paid at x1.5 rate. For example, if you have 6 night shifts per month then you get $457 Salary growth based on your performance. Monthly and quarterly bonuses for exceptional results. Work experience in IT in accordance with international standards You can become a Team Leader, Quality Assurance Specialist, Project Manager, etc Internal Mobility: we prefer growing talents from the inside. Eventually, you will be able to apply for different positions in other business units: Product Owner, Project Manager, Scrum Master, Software Developer, System Administrator, etc Soft and hard skills development in the corporate «University» provided by our NY office specialists Official employment Paid vacation and sick leave Shift schedule (08:00—16:00, 16:00—00:00, 00:00—08:00) Night commute by taxi at the company’s expense Remote work for the period of quarantine Compensation for sports activities (yoga, gym, dance classes, etc.) Responsibilities: The provision of technical support to customers around the world, including answering questions, assistance in the selection, installation, and configuration of the products and services of the company. Perks: English classes (Speaking Clubs, Grammar Lectures, Boardgames) Points accumulation system (can be exchanged for MAKEUP, Rozetka certificates, and others) Employee discount program providing discounts and special conditions from the company’s partners Online teambuilding activities Perks that will be available after quarantine: Football, volleyball and basketball teams, table tennis, and other activities Paid gym membership Corporate parties and offline teambuilding activities Fruit days, tea, coffee, and milk with vitamin D If you are interested, contact us.